Preparing your journey
Kilimanjaro awaits
Mount Kilimanjaro - Privacy Policy

Privacy Policy

Your privacy matters. Here's how we protect and handle your personal information.

Last updated: January 2025 · Effective: January 1, 2025

Overview

At Chikima Tanzania Travel, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or inquire about our services.

Key takeaway: We only collect data necessary to provide you with personalized travel planning services, and we never sell your personal information to third parties.

Information We Collect

We collect information that you provide directly to us when filling out our qualification form, contacting us, or using our services:

Personal Information

Name, email, phone number, country of residence

Travel Preferences

Preferred dates, route selection, group size, fitness level

Communication Data

Messages, questions, and responses during consultation

Usage Data

IP address, browser type, pages visited, time spent

How We Use Your Data

We use your personal information for the following purposes:

  • Personalized consultation: Understand your needs and create customized Kilimanjaro climb packages
  • Communicate with you: Send quote details, trip information, and answer your questions
  • Improve our services: Analyze website usage to enhance user experience and offerings
  • Follow-up: Send you relevant travel tips and updates (you can opt-out anytime)
  • Legal compliance: Meet regulatory requirements and protect our legal rights

Note: We do not process payments on our website. All financial arrangements are handled directly with you after personalized consultation.

Data Sharing & Third Parties

We do not sell your personal information. We may share your data with:

Data Security

We implement industry-standard security measures to protect your personal information:

SSL Encryption

All data transmitted between you and our servers is encrypted using industry-standard protocols

Secure Storage

Your data is stored on secure servers with restricted access and regular backups

Access Controls

Only authorized personnel can access your personal information on a need-to-know basis

Your Rights

You have the following rights regarding your personal data:

Access

Request a copy of the data we hold about you

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal data

Opt-Out

Unsubscribe from marketing communications

To exercise any of these rights, please email us at info@chikimatravel.com

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser.

  • Essential cookies: Required for website functionality and form submissions
  • Analytics cookies: Help us understand how visitors use our site to improve experience
  • Marketing cookies: Used to show relevant content and follow-up communications

Website Service Provider

This website is provided as a service (Website as a Service - WaaS) by kmuseiten.ch on behalf of Chikima Tanzania Travel.

Technical Service Provider

Company: kmuseiten.ch
Service: Website hosting, maintenance, and technical infrastructure
Data Processing: kmuseiten.ch processes personal data solely on behalf of Chikima Tanzania Travel as a data processor

Important: Your personal data is controlled by Chikima Tanzania Travel. kmuseiten.ch acts only as a technical service provider and does not use your data for any other purposes.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email (Privacy Inquiries) info@chikimatravel.com
Chikima Tanzania Travel Moshi, Kilimanjaro Region, Tanzania
Technical Provider kmuseiten.ch
Contact